privacy policy

Axel Company (hereinafter referred to as "our company") complies with laws, regulations and other standards regarding the protection of personal information.
The personal information we collect is information that can identify a specific individual, such as an individual's name, date of birth, address, etc. (This includes information that can easily be collated with other information to identify a specific individual.) Regarding the collection of personal information, we may collect personal information in the following cases.
  • Ordering products
  • inquiry
  • Request for information

Purpose of use of personal information

The personal information we receive from our customers will be used within the scope necessary for the following purposes.
  • To confirm and deliver your purchased products.
  • To respond to and confirm inquiries, etc.
  • To send you information about products and services.
  • To inform customers of special projects (events, campaigns, etc.) and information about new products.
  • To confirm your purchase history and provide you with comprehensive services.
  • To conduct analysis to improve our products and services, and to provide services that are tailored to our customers.

Disclosure of personal information to third parties

In principle , personal data acquired by our company will not be disclosed to any third party, except in the following cases :
  • When the customer's consent has been obtained after specifying the recipient and content of the information to be disclosed.
  • If payment is required to purchase a product.
  • When requesting delivery of products through a product delivery company.
  • When we receive a formal legal request from a public institution such as a court or the police.

Management and protection of personal information

We will properly manage the personal information of customers that we collect, and will endeavor to prevent loss, destruction, falsification, unauthorized access, leakage, etc.

Disclosure, correction, and deletion of personal information

We will endeavor to manage personal information as accurately and up-to-date as possible.
For requests to disclose or delete personal information, please contact the following inquiry desk yourself . In order to prevent personal information from being leaked to third parties, we will only respond to requests if we can confirm that the request is made by the customer themselves.

Revision of the Personal Information Protection Policy

We will review and revise our privacy policy (personal information protection policy) from time to time. Revised privacy policy will be posted on our website promptly.

Contact information

For inquiries regarding our privacy policy, please contact us at the following address.

Axel Company

2-14-1 Misuji, Taito-ku, Tokyo Koichi Building 1F
Representative: Yuji Takase

Revised November 2019