Description based on the Act on Specified Commercial Transactions

Axel Company

Operations Manager
Yuji Takase

2-14-1 Misuji, Taito-ku, Tokyo Koichi Building 1F

Sales site URL

Contact email address

Telephone number <br>If you request it through the inquiry form, we will disclose it without delay.

Required fees other than the product price <br>If the total purchase amount is less than 10,000 yen (excluding tax), shipping charges will be borne by the purchaser.

  • Nationwide flat rate of 500 yen (plus tax) excluding Okinawa Prefecture and remote islands
  • The shipping fee for Okinawa Prefecture and remote islands is 1,000 yen (plus tax). If you use airmail, an additional fee will be charged. If you are in a hurry, please contact us.

Defective Products <br>We inspect and package our products with the utmost care, but on rare occasions, we may send you a defective product. If there is any problem, such as dirt during delivery or the wrong product, we apologize for the inconvenience, but please fill out the form below and contact us at the address listed below within one week of receiving the product.

[Contact information by email]
We accept email inquiries even on weekends and holidays. If you need to contact us urgently regarding returns, refunds, etc., please contact us by email.

Sales Quantity <br>Some products have limited stock. Please check the product page for stock availability.

Delivery times <br>The delivery times are generally as follows, except around long holidays, busy delivery periods, bad weather, natural disasters, and times convenient for the delivery company.

  • You can specify a delivery date 5 days or later from the order date (during weekday business hours).
  • If the order date falls on a Saturday, Sunday or public holiday, it will take 5 business days from the next business day.
  • If no delivery date is specified, delivery usually takes 4 to 7 days.
  • If you would like the item to be delivered as soon as possible while it is in stock, please do not specify a date and time, but write that in the comments section. (We may not be able to meet your request.)

Payment methods <br>Various credit cards and ApplePay can be used.

Return deadline

Please be sure to contact us by phone or email within one week after receiving the product.

Due to the nature of leather products, each piece of leather has a different appearance, so the pattern or design may not be exactly the same as the photograph.

Therefore, please understand that the product may not be exactly the same as the photo.

In particular, the patterns and designs of leather such as python and akyabu vary depending on how the leather is cut, so they will differ from the photos. For python patterns, there will not be extreme differences such as diamond patterns.

Please note that we cannot accept returns for products that have been used, products that have been scratched or damaged through customer negligence, products for which you have not contacted us in advance, or products that have been returned more than one week after delivery .

In addition to the above, we cannot accept returns or refunds for semi-order products due to the nature of the product, except for scratches, damage, etc. We will take great care when shipping , but please check the product as soon as possible after it arrives. If you find any scratches, damage, etc., please contact us immediately.

Return Shipping Fee
If you return the product for your own reasons, you will be responsible for the return shipping costs. If the return is due to our fault, we will cover the shipping costs.

Refund Policy
In the case of a refund, the customer will be responsible for any COD fees incurred due to reasons attributable to the customer. In the case of a refund due to reasons attributable to our company, the COD fees will be borne by our company.

In the case of refunds due to reasons attributable to our company, the COD fees will be borne by our company.

Scope of refund
The breakdown of the refund is as follows:
- Product price - Consumption tax Please note that we do not refund shipping fees at the time of purchase.